Processing & Despatch of Your Order

Telesopic Minilite Poppy Umbrella
  1. Secure, Online Transaction in Sterling
  2. Automated Email Confirmation
  3. Processing Your Order
  4. Despatch of Your Order
  5. Receipt of Your Payment
  6. Our Methods of Despatch
  7. Return, Refund and Cancellation
  8. Rembrella Ltd. Company Details
  9. Buy A Poppy Umbrella

1. Secure, Online Transaction in Sterling

The country of Merchant Location of Rembrella Ltd. is the United Kingdom. Transactions by Rembrella will be in the currency of United Kingdom Sterling. Orders purchased from outside the United Kingdom and EU are exempt from paying tax.

Online transactions are processed using a Payment Service Provider (PSP) by the name of Secure Hosting at Universal Payment Gateway plc. Rembrella Ltd. is PCI DSS Compliant and has no access to cardholder data. The online order form uses 256 bit SSL, the strongest commercial level of encryption. All private data is encrypted at all times whilst in transit over the internet. Please note that payment made as a credit or debit card transaction will appear as www.rembrella.co.uk on an account statement.

2. Automated Email Confirmation

In response to the submission of an online order an automated reply will confirm that your order has been received by Rembrella Ltd. If you do not receive an automated email, it is most likely that there is an accidental error in your email address on the order form you have submitted. If you wish to check that your order has been received you can contact us on: orders@rembrella.co.uk

3. Processing Your Order

Rembrella Ltd. aims to process your order on the day or the next working day that your order for goods is submitted.

4. Despatch of Your Order

When your payment to Rembrella Ltd. has been authorised we aim to despatch your goods within 48 hours. At certain times of the year we may receive a high number of orders in a short time, and during these busy periods we reserve the right to pack and despatch orders within a 14-21 day timeframe. We will advise you if we anticipate a delay to your order being despatched by us beyond our usual 48 hour turnaround.

5. Receipt of Your Payment

A receipt of payment will be enclosed with your order as an acknowledgement of your payment to Rembrella Ltd.

If you have ordered the goods as a gift to be sent to a different delivery address Rembrella will send the invoice to you by email or by post and will enclose a delivery note with the order to the giftee. Where possible the paperwork for a giftee will not indicate the cost of the item. (International packages must carry a customs form to identify the goods inside and show their cost.)

6. Our Methods of Despatch

For details of our methods of despatch of your order see our page at Postage & Delivery Times.

7. Return, Refund and Cancellation

For details of our return, refund and cancellation policy see our Terms & Conditions.

8. Rembrella Ltd. Company Details

The manager of the website at www.rembrella.co.uk is Rembrella Limited.

Postal address: Rembrella Limited, 12 Oak Ash Green, Wilton, Salisbury SP2 0RR, England

Telephone: 01344 - 989 802 (international +44 - 1344 - 989 802)

Email: info@rembrella.co.uk

Registered office: Rembrella Limited, St. Mary's House, Netherhampton, Salisbury, Wiltshire SP2 8PU, England

VAT Number: GB 494 4809 05

Company No. 6072644

9. Buy a Poppy Umbrella

Poppy Umbrellas

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